Quality policy
“Milli” Economic Society is committed to delivering services that consistently meet customer, statutory, regulatory and contractual requirements while enhancing customer satisfaction through the effective implementation and continual improvement of the Quality Management System.
We commit to:
- Comply with ISO 9001 requirements, applicable legislation of Turkmenistan, customer requirements and other obligations relevant to our activities;
- Establish measurable quality objectives and regularly evaluate performance against those objectives;
- Apply risk-based thinking and opportunity management to improve operational efficiency and service quality;
- Ensure competence of personnel through appropriate education, training, qualification, supervision and continual professional development;
- Promote employee involvement, accountability and awareness of quality requirements throughout the organization;
- Maintain effective communication with customers, suppliers, contractors and other interested parties;
- Ensure that purchased products and services meet specified quality requirements;
- Utilize lessons learned, audits, inspections, customer feedback and management reviews to improve performance;
- Support innovation, digitalization and modern technologies to enhance service reliability and customer confidence;
- Maintain documented processes necessary for the effectiveness of the Quality Management System.
Management is committed to providing adequate resources necessary for the implementation and continual improvement of the Quality Management System and ensuring that quality responsibilities are understood at all organizational levels.
This Policy is communicated to all personnel, contractors and relevant interested parties and is reviewed periodically to ensure its continuing suitability and effectiveness.